Call Us at (602) 258-5777

Frequently Asked Questions

Teen FAQ

Does Arizona Family Health Partnership provide services to teenagers?
Yes. People 17 and younger are eligible to receive all of our services as permitted by state law. Costs are determined by the teenager’s income unless a parent or guardian is present.

Can teens receive care without their parents present?
Minors are always encouraged, but not required, to bring a parent or guardian when receiving care. Arizona Family Health Partnership encourages teens to speak openly with their parents/guardians about any activities that could potentially affect their health, including their sexual activities and healthcare choices.

Are parents told about services to teens?
All services and information shared during a visit are confidential and not shared with anyone, including a minor’s parent/guardian. However, Arizona Family Health Partnership encourages minors to talk to their parent/guardians about their healthcare choices and any activities that could affect their health.

Is everything I share at a visit confidential?
Everything you share during your visit is private and confidential. The only exceptions are cases involving incest, abuse or rape of minors, which by law must be reported to the proper authorities. Positive test results for certain sexually transmitted infections may be reported to the state health department.

Family Planning FAQ

What is family planning?
Family planning is the process of deciding whether and when to have a child. This includes:

• Decisions about the length of time between each birth, and;
• Decisions about birth control methods that may be used.

What happens during a family planning visit?
During your visit, you will fill out forms with information on your health and income. A medical assistant will review your medical history. They may take your vital signs or urine and blood samples for testing. Blood and urine tests may include testing for sexually transmitted infections (STIs/STDs) and pregnancy. You may have a physical exam. You may receive counseling and education. You may also receive a form of birth control. Some patients will also receive referrals for other services or treatment.

Why is STI/STD testing included in a family planning visit?
Our clients may be tested for STIs/STDs to prevent infertility caused by certain sexually transmitted infections, and for the health of a pregnant mother and her unborn child. Treatment for certain sexually transmitted infections may be covered or you will be referred for treatment.

What kinds of birth control does Arizona Family Health Partnership provide?
Our health centers provide a wide-range of birth control options. If you’re seeking a specific brand or method, please call the health center location first to make they carry the method and have it in stock. Methods include:

• Condoms;
•  Hormonal birth control pills and patches for women;
•  Hormonal birth control shot for women;
•  Long-acting, reversible contraception for women, such as IUDs and implants;
•  Hormonal emergency birth control pills for women.

Title X FAQ

How is Arizona Family Health Partnership funded?
Arizona Family Health Partnership is primarily funded by the U.S. Department of Health and Human Services through the Title X (“ten”) program. Arizona Family Health Partnership may receive additional funding from donors, community foundations and organizations for specific projects or to broaden the scope of services.

What is Title X?
Congress established Title X (“ten”) with broad bipartisan support, and President Nixon signed the legislation in 1970. Title X is the only dedicated source of federal funding for family planning services. Health centers receiving Title X funds are required to provide reproductive health services and related preventive health services to low-income and uninsured individuals who may otherwise lack access to healthcare. Click here for more information about Title X.

What is family planning?
Family planning is the process of deciding whether and when to have a child. This includes:

• Decisions about the length of time between each birth, and;
• Decisions about birth control methods that may be used.

Arizona Family Health Partnership FAQ

How many people rely on Arizona Family Health Partnership services?
Almost 40,000 women, men and teens use services provided in the Arizona Family Health Partnership network each year. About 80 percent of our clients have household incomes at or below the federal poverty level (for example, a family of four with a household income of $23,050 or less).

More information about the 2012 Federal Poverty Level can be found here.

Who are typical Arizona Family Health Partnership clients?
Most of our clients cannot afford medical care and do not have Medicare or Medicaid. Many would not otherwise have access to healthcare and do not regularly receive medical attention outside of our network. More than 90 percent are female and the largest group is Hispanic/Latino women in their 20s.

Where are Arizona Family Health Partnership health centers located?
Our health centers are located throughout Arizona, including rural areas. We are always working to expand our network so we can provide easily-accessible reproductive healthcare to all target populations in Arizona.

How is Arizona Family Health Partnership funded?
Arizona Family Health Partnership is primarily funded by the U.S. Department of Health and Human Services through the Title X program. Arizona Family Health Partnership may receive additional funding from donors, community foundations and organizations for specific projects or to broaden the scope of services.

Does Arizona Family Health Partnership fund abortions?
No, abortions are not provided at any of our health centers or through our funding. Health centers may provide medically accurate information about all pregnancy options, as part of non-directive pregnancy options counseling.

Services FAQ


What services are provided for under Title X?

Health centers in the Arizona Family Health Partnership network provide comprehensive family planning and related preventive health services free or at a low cost for low-income women and men. They include:

• Birth control pills, condoms and a wide variety of other contraceptive methods;
• Sexually transmitted infection (STI/STD) testing, prevention education, counseling, treatment (limited) and referrals;
• Pregnancy testing, counseling and resources;
• Pelvic exams, including Pap smears;
• Breast exams;
• Family planning counseling and education;
• Basic infertility screening;
• Emergency contraception;
• Reproductive health counseling and education.

Does Arizona Family Health Partnership provide services to men?
Yes! Services for men include (but may not be limited to) testing and treatment (limited) of STIs/STDs, education on the prevention of sexually transmitted infections and unwanted pregnancies and reproductive life counseling.

What kinds of birth control does Arizona Family Health Partnership provide?
Our health centers provide a wide-range of birth control options. If you’re seeking a specific brand or method, please call the health center location first to make they carry the method and have it in stock. Methods include:

• Condoms,
• Hormonal birth control pills and patches for women,
• Hormonal birth control shot for women,
• Long-acting, reversible contraception for women, such as IUDs and implants,
• Hormonal emergency birth control pills for women.

How do I make an appointment?
You can call a health center directly to make your appointment, or you can call us at (602) 258-5777 or toll-free at (888) 272-5652 and we will direct you to a Title X health center near you.

Click to find a health center near you.

How much do services cost?
Title X services are free for clients when their household incomes are below the Federal Poverty Level. For example, a family of four with a household income of $23,050 or less would qualify for free care. Costs are reduced, based on a sliding scale, for clients with household incomes up to two-and-a-half times the poverty level.

Click here for more information on the 2012 Federal Poverty Level.

What happens during a family planning visit?
During your visit, you will fill out forms with information on your health and income. A medical assistant will review your medical history and may take your vital signs. They may take urine and blood samples for testing. Blood and urine tests may include testing for sexually transmitted infections (STIs/STDs) and pregnancy. You may have a physical exam. You may receive counseling and education. You may also receive a form of birth control. Some patients will also receive referrals for other services or treatment.

Are services confidential?
All services received at an Arizona Family Health Partnership health center are confidential, regardless of your age or income. Your health information is private. What you tell the health center staff is confidential, regardless of your age or income. The only exceptions are:

• If you are a minor and mention rape, abuse or incest. Arizona law requires these to be reported to the proper agency;
• Positive results for certain sexually transmitted infections (STIs/STDs) must be reported to the state health department.

What is pregnancy options counseling?
Pregnancy options counseling helps a pregnant woman or couple access information about their options during a pregnancy. Information is non-directive. It is based on what the woman or couple want and not what the clinician or counselor thinks is best. The information may also include instructions on how to access services that help during the pregnancy and after childbirth, accurate medical information and counseling. The three basic options include continuing the pregnancy, ending the pregnancy and adoption. Title X covers options counseling only. It does not cover prenatal care, abortion or adoption services. A referral will be provided in these cases.

Does Arizona Family Health Partnership cover abortions?
None of the funding administered by Arizona Family Health Partnership is used to provide abortions, and no abortions are provided at any of our health centers. Health centers provide medically accurate information about pregnancy termination, if requested, as part of non-directive pregnancy options counseling.

What happens when a client has an abnormal Pap smear or breast lump?
Anyone who receives abnormal results from a Pap smear or breast exam will receive referrals for further evaluation and/or treatment.

Where can I find Arizona Family Health Partnership health centers?
Arizona Family Health Partnership health centers are located throughout Arizona, including rural areas.

Click here for a list of our health centers.

Who provides services at Arizona Family Health Partnership health centers?
Health centers are staffed by medical doctors, physician assistants, nurse practitioners, registered nurses and medical assistants that provide top-quality healthcare.

En español

Cómo puedo saber si soy elegible para sus servicios?
Solo se tiene que hacer una cita en un centro de salud en la lista para obtener servicios con el programa de Titulo X (diez). Elegibilidad para servicios gratis o a un costo reducido están basados en el tamaño de su familia y en los ingresos de su hogar. Llame a un centro de salud cerca de usted para más información sobre su situación particular.

Lista de los Centros de Salud

Son gratis, los servicios?
Los servicios son gratis para personas que cualifican de acuerdo con el nivel de pobreza federal—ingresos de hogar menor de $10,890 al año en 2011. Personas con ingresos de hogar menor de $27,225 al año cualifican por costos reducidos. Por más información sobre su caso en particular, llame a un centro de salud cerca de usted.

Qué identificación es necesaria para obtener sus servicios?
No se tiene que enseñar identificación para obtener nuestros servicios bajo el programa de Titulo X (diez), y su información es confidencial con la excepción de casos de abuso (de menores) o infecciones que se tienen que reportar de acuerdo con leyes del estado.

Es necesario hacer cita para obtener sus servicios?
Si, para recibir servicios bajo nuestro programa, se tiene que hacer una cita con un centro de salud de Titulo X (diez). Llame al centro de salud más cerca de usted directamente o a nosotros al 602-258-5777 para ayuda.

Encuentre un Centro de Salud Cercano

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